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heatherelgunn@yahoo.ca

         

123 Street Avenue, City Town, 99999

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Shipping & Returns

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Shipping & Returns

Shipping

Domestic (Canadian)

All packages are shipped with Canada Post. In the time of no-cost shipping and Amazon, I choose to remain honest about what it actually costs me to ship my work - anytime I ship a jewelry box I physically go to a Canada Post branch and pay at least $15!

Regular Mail: 2-8 business days

Express Mail: 1-3 business days

If you’re in Vancouver and would like to arrange to pick up your earrings in person at an upcoming market, select the Studio Pickup option at checkout.

US & International

I am currently working on solidifying US & International shipping options. For now, if you don’t live in Canada and still want to make something yours, shoot me an e-mail at heatherelgunn@yahoo.ca and we can chat logistics.

Returns

I am too small a business to have an automated returns process yet, but if you’re not happy with what you ordered, let me know. I’ll refund your order in full - you just have to cover return shipping. If an item got damaged in transport and you’d like it repaired or replaced, you can return it and I’ll repair or replace your item for free.